Q: What is MLO-Cloud?
A: MyLifeOrganized Cloud Sync service allows you to synchronize your tasks via Internet between different devices in which you are using MyLifeOrganized task manager. Fee based subscription required to use MLO-Cloud. It is a good idea to use MLO-Cloud for collaboration and share your task lists and projects with other people located anywhere.
Q: How do I subscribe to MLO-Cloud?
A:
1. Go to https://sync.mylifeorganized.net
2. Click “Buy it”, select term and price
3. The purchase form appears, fill it out and get your subscription code after purchase
4. Now to sign up for the MLO-Cloud fill in Sign Up form https://sync.mylifeorganized.net with your email, password, retype password and subscription code you just purchased.
Q: How do I renew MLO-Cloud subscription?
A: If your Cloud account is about to expire you can renew the subscription:
1. Sign in to Cloud service on the web site: https://sync.mylifeorganized.net/mlo/Login.aspx
2. Select Dashboard on the left
3.
Click on the link "Buy renew subscription code" (this link is right under the Renew Subscription input field)
4. In the appeared pane with terms/prices select an option you wish
5. For the 1-year subscription select 12-month button (it’s leftmost button in green)
6. You’ll be redirected to the purchase form, fill it in, get your subscription code
7. Return to the Dashboard and click Close link to return to Renew subscription pane.
8. Paste your subscription code into Renew Subscription field
Q: Does Cloud service have web access?
A: Currently there is no web access to your files on Cloud. You need to use MLO desktop to manage your Cloud files and other MLO clients (like MLO-PocketPC or MLO-BlackBerry) to sync your tasks to the Cloud.
Q: How to setup MLO for Windows to sync with MLO Cloud
A:
1. Install and run the latest MLO for Windows version
2. Open your data file
3. Select File->Synchronization…
4. Click New…
5. Enter the Sync profile name (for example “Bob’s Cloud Sync”)
6. Click “MLO Cloud Sync Login…” and enter your MLO Cloud credentials.
Click OK.
7. Click “Browse…” and select file on the Cloud you want to sync with
(for example “Default”) Create new Cloud file if needed and select it.
8. Click OK to save your Sync Profile
9. Click Close to close Synchronization dialog
10. Click F9 (Tools->Synchronize) to sync your data to MLO Cloud
Q: Does Cloud support multiuser functionality?
A: Yes. You can create one file on Cloud and share it with anyone you want.
Every user has to have his own login/password to Cloud.
In order to share one file with team you need to:
1. Select "File -> Synchronization…" in MLO Desktop menu
2. Click “New…” button in the Synchronization dialog
3. Click “Setup Connection…” button in Sync Profile dialog
4. Input your login/password to Cloud, click OK
5. Click “Browse” button
6. Create new file (or use existing one)
7. In the tree of your files choose the file you want to share, click “Properties” button
8. In Cloud Sync File Properties dialog select “Sharing”
9. Click on “Share” button and input Cloud login of a user you want to share this file with.
10. Later this user can see this file in “Cloud files shared with me” section.
11. All users who see this file in the “shared with me” section, can sync with this file and update it. As a result many users can collaborate using single Cloud file.
Q: I use proxy server and cannot synchronize via Cloud. How to fix this?
A: Make sure that proxy settings are correct in MLO Cloud profile. If they are, check your proxy settings in Internet Explorer - MLO can use settings of IE as well.
Q: MyLifeOrganized Pro for Windows cannot connect to Cloud service. What should I check?
A:
1. Make sure that MLO is not blocked by your Firewall.
2. Make sure that MLO is not blocked by your Antivirus software
3. Make sure you can connect to Cloud service page in your Internet Explorer (check in IE, not in other browser)
4. Make sure that IE is not in Offline mode. If your IE browser is set to "Work Offline", MLO is not able to establish connection with Cloud service as well.
5. If you are using proxy make sure that proxy settings are correct in MLO Cloud profile. If they are correct and MLO does not work try to disable proxy in MLO and set proxy settings in your Internet Explorer - MLO can use settings of IE as well.
6. Try to temporary uncheck secure connection in MLO sync profile and test if it works:
File->Synchronization->Edit->Setup Connection->Advanced.
Some administrators may block using certain ports for third party applications. Contact your network administrator in this case.
7. Still have problems? Archive and send us the logs located in this folder on your PC: <MyDocuments>\MyLifeOrganized
