In case you've lost your MLO activation codes, or want to change your registration e-mail, forgot your registration e-mail, visit our Activation Recovery Service.
Whether you're a new or existing user, we'll guide you through every MyLifeOrganized app with free video tutorials as a part of our support. Within several minutes, you will be able to learn all about MyLifeOrganized features by watching our video learning materials. You will also learn how to become more productive with MyLifeOrganized for Windows, iOS and Android! The MLO team will continually add new interesting tutorials to the video section of the website and MLO YouTube channel. If you would like to see the video about how to solve a certain task with the help of MLO, just write us here firstname.lastname@example.org. In case of a sufficient amount of the requests, we will make a video about it.
Our community will help you with any questions. Or you can look for the answer in FAQ or download the User Manual
For Desktop edition we have Professional and Standard versions. For mobile editions we have FREE and Pro versions. For Pro versions on Desktop and Mobile you have 45-day FREE trial. You can find the feature differences in Version Comparison Table.
MLO for Windows, iPhone, iPad, Android and Android Tablet are separate products with almost independent development. Since all products are purchased on different selling platforms (App Store, Google Play) we simply cannot offer any bundle pricing. The products are specially designed for each platform to make sure the user experience is fine tuned for each device type. We tried to set reasonable prices so that you can use the apps as independent products and benefit from using them together.
No, MLO Desktop, MLO Cloud, MLO Mobile versions are presented as separate products with individual price and require an individual license.
Thank you for being MyLifeOrganized users! We do listen to our customers and plan our future releases according to your suggestions. This is why we are really appreciate your feedback. With this being said we usually not promise any release dates due to complexity of MLO product and nature of the software development under different platforms including fast evolving mobile platforms. Our goal is to release top quality task management tool according to your needs. You can always subscribe to our forums and newsletter to be the first to know about new releases. Thanks.
You can install your MLO application on up to 5 devices and use one Pro license if these devices are registered under the same Apple ID. This rule is applicable for both iPhone and iPad devices.
There are 2 possible options:
We recommend to use MLO-Cloud since it supports several devices connected to the same cloud account, better conflict resolution and sharing with other people.
No, they are different and both require individual licenses. The iPhone and iPad editions of MyLifeOrganized each have a user experience specially designed for the screen resolution they are running on. We’ve put significant effort in fine tuning of each edition. This is why we have different versions with different prices for iPhone and iPad.
You need to restore your In-App purchase. Please open your MLO iPhone/iPad application, select ’Settings’, ’Registration’, ’Restore my license’.
Any purchase from the list unlocks the full Pro mode. There is no difference in Pro functionality with any purchase. MLO team lets you decide what price you would like to pay for the Pro license. Thank you for supporting the development of MyLifeOrganized!
Sorry, no. For security reasons it is not possible to reset forgotten password for local profiles without uninstalling MLO iPhone/iPad with deleting all your data. Please use with caution! Please note that you can reset your password for MLO-Cloud if you ever lost it.
MLO starts syncing with Cloud in background when user opens MLO, locks the device or switches to another app.
Yes, since it is a new major update. It is actually completely new application. We are offering a discount for all MLO iPhone/iPad ver.1 users to upgrade to ver. 2.
You need MLO iPhone/iPad v.1 installed on your device in the moment you are purchasing v.2 upgrade. Open the upgrade dialog in MLO iPhone/iPad v.2. If corresponded app (MLO-iPhone or MLO-iPad) v.1 is detected on your device you will be offered a discount for upgrade to ver. 2.
We’ve removed MLO v.1 from the App Store, however are you still able to install it and receive discount for upgrade. In the App Store open the section ’Purchases’, find MLO in the list and install it. Re-installing apps from the AppStore is free if you already purchased an app.
You need only one license as long as only one person uses the software. You may install MyLifeOrganized Desktop on up to five computers and use it for your personal planning or for your work. Additional licenses are necessary if more than one person is using the program.
Yes. To restore an activation code please use MLO Online Activation Service
Yes. You can use our Online Activation Recovery Service to change your registration e-mail.
You can use our Online Activation Recovery Service to change your registration e-mail.
Use our Online Activation Recovery Service to receive new activation code.
Yes. We are offering educational discount for MLO Desktop product. Please send to MLO support an e-mail with your case description, include your student’s ID or teachers ID or any other documents which can help you to apply to a discount.
The short answer: minor updates with bug fixes and improvements are free; major updates with new features released as new product would cost money. Sometimes we may offer discounts for the major updates.
The long answer:
MLO for Desktop: Along with a license to use the software you will receive free updates of MyLifeOrganized to all new minor updates. For major updates (5.x, 6.x etc,) there will be an upgrade fee. IMPORTANT: Anyone that bought the full (professional) desktop version would get free upgrade to *all* new updates (including major) released within 12 months from the date of their purchase. It means that you will *not* pay for ANY upgrades for at least 12 months.
MLO for Mobile: Along with a license to use the software you will receive free updates of MyLifeOrganized to all new minor updates. For major updates (2.x, 3.x etc,) there will be upgrade fee. Sometimes we may offer discount for upgrades to new major version if selling platform (AppStore, Google Play etc) allows it.
This message means that MLOWiFiSync.dll needed for Wi-Fi sync is missing in the MLO directory.
How to fix this:
Only one MLO instance which was first started can activate Wi-Fi sync server. After first instance is opened, you cannot sync from other instances.To troubleshoot, please do the following:
There might be several reasons:
Here is the situation: You have copied all your Outlook tasks to MLO, created the outline there and everything worked well for some time. But after one of the sync all of your outlined tasks appeared in the <NewOutlookTasks> again. The reason is that one day you copied all your Outlook tasks into a backup Outlook folder then deleted the original tasks and restored them from this backup folder. While restored tasks look identical to you they look different to MLO now. This is because the IDs of the tasks have been changed. MLO uses only internal Outlook task IDs to identify tasks for sync. Thus during the sync MLO deleted all your tasks in outline and copied "new" Outlook tasks to the default project. You can always identify what happened during sync by reviewing Outlook sync log file (link to it is placed in "Setup Outlook Sync" dialog).
First try to restart Outlook. If this doesn’t help, you should check if your Outlook installed properly. To do this:
Set objOutlook = CreateObject("Outlook.Application")
Set objNameSpace = objOutlook.GetNameSpace("MAPI")
If modal dialog with Outlook folders is not displayed then your Outlook is not installed properly. The fastest fix is to do a "repair" from the Outlook or office installer. If it does not help you probably need to reinstall MS Office.More details on this. Also more details on problem with Outlook path.
MLO Desktop syncs automatically to MLO-Cloud if MLO application was inactive for 5-10 minutes.
Tasks are printed as duplicated if you select task and their subtasks. Only parent task should be selected.
If there was an issue with your hardware and MLO could not save the file properly it could be corrupted. In this case you can recreate the file from the backup copy which is created automatically.
On each ’save’ action MLO creates a backup file first and you can always open it if there are any problems with the main file.
Backup files might be created in 2 two possible places:
Please also note that backup file has the same name as a data file has but with .bak extension. Open this file with MLO application and select ’Save as..’ to save your data in .ml format.
The issue might be in AntiVirus (AV) software installed on your PC which sometimes blocks MLO functions. Please try to temporarily switch the AV software off and try if you can copy and paste your activation code, tasks or folders. If this is the reason you may want to contact AV developers or add MLO to exceptions in the AV settings.
First of all please check if you followed these instructions correctly. Also it might be an issue with your router setting called “Wireless Isolation”. For some reason some ’Netgear’ router defaults to turning this feature on. In this case you should uncheck the box for “Enable Wireless Isolation” and you will be able to wirelessly sync. Please note that for multi-frequency routers you must uncheck the box for all frequencies.
Previous versions of MLO Desktop are available on MLO web site, see ’Additional downloads’ section.
You can install your MLO application on up to 5 devices and use one Pro license if these devices are registered under the same Google ID.
In MLO-Android app go to Settings->Registration and click "Restore Purchases". You can find more details in Google Play In-App purchases documentation.
You can use our Online Activation Recovery Service to restore your activation code.
Please check if "Don’t keep activities" option is set to ON:
Home Screen-> Settings-> Developer Options-> OK-> Don’t Keep Activities.
This option should be disabled.
No, licenses transferring in not allowed and each mobile platform requires an individual purchase for Pro version.
There are 3 possible ways to back up your data:
Each version of MLO optimized for the device they are working on. Each version is a standalone application with all needed functionality. Generally you do not need MLO-Windows application if you are using mobile version. However due to bigger screen size the desktop version is more convenient and may have more service features. For example MLO-Windows has columns which help to see more information about the tasks on the screen.
WiFi sync included to Pro license is designed to sync only one mobile device with single MLO Desktop file. If you need to sync other device to this MLO Desktop file you would need to unpair the first device first and pair new device. MLO Cloud Sync service on the other hand is specially designed to handle unlimited number of clients synced with the same cloud file. The special conflict resolution methods are implemented to support many clients connected to MLO Cloud. So if you have many devices synced to your MLO data file it is recommended to use MLO Cloud Sync Service.
MyLifeOrganized Cloud Sync service allows you to synchronize your tasks via Internet between different devices in which you are using MyLifeOrganized task manager. Fee based subscription required to use MLO-Cloud. It is a good idea to use MLO-Cloud for collaboration and share your task lists and projects with other people located anywhere.
Yes, MLO Cloud was specially designed to keep your data up-to-date on all your devices. For example you can enter your tasks on desktop, then edit and check them on your phone and iPad. All your changes are synced automatically. MLO is also trying to resolve all possible conflicts automatically. If a conflict could not be resolved you will see a warning to resolve it manually.
If your Cloud account is about to expire you can renew the subscription:
Yes. As a MLO user you can create a data file, sync it to Cloud and share this Cloud file between your team members. Each Cloud user who has an access to your Cloud file can download this file to the local environment, process the tasks and sync the changes back to the Cloud where you can sync them again to your MLO application.
In order to share your desktop file with the team:
Please login to your MLO-Cloud account, go to ’Edit Profile’ dialog, select ’Change password’ and change the password.
The ’Sync branch’ feature is not available for Cloud sync, it is currently available for sync to remote data located on FTP server.
Currently there is no web access to your tasks on Cloud. The tasks are available on all MyLifeOrganized clients after sync. You need to use MLO Desktop or MLO iPhone/iPad to create/rename/delete your Cloud files.
If you are using proxy on your PC then you should configure Internet Explorer to use your proxy settings. MLO will use these settings. If it does not work then try to setup your proxy in MLO. Click "Setup connection" in MLO Cloud Profile configuration and setup your proxy.
’File’, ’Synchronization’, ’Edit’, ’Setup Connection’, ’Advanced’.
Some administrators may block using certain ports for third party applications. Contact your network administrator in this case.
The alternative ways of MLO syncing do exist (dropbox, usb stick) but all of the tools just overrides an old copy of your entire data file with more recent one. With MLO WiFi or Cloud synchronization on the other hand the record based synchronization is performed. It is more reliable and allows to avoid unnecessary conflicts or even data loss. You can change the tasks on different devices in the same time and MLO will combine them together.
No, native MLO application that can be installed on Mac doesn’t exist. You can install Crossover or Parallels on your Mac to run MLO Desktop.
MLO Pocket PC Edition is designed to run on Microsoft Pocket PC 2002/2003/2003SE/WM5.x/WM6.x and Microsoft Pocket PC 2002/2003/2003SE/WM5.x/WM6.x Phone Edition devices. Your device should have touchscreen (stylus).
This is a known issue with some Windows Mobile 2005 devices. When you choose to remove the application, operating system performs a check to see whether or not the application is running. This functionality has a built-in bug which leads to infinite "reset-uninstall" loop. A custom uninstall utility has been implemented in order to overcome the issue. Please use it to completely remove the MLO PPC from your PDA.
No, we currently do not have clients for these platforms.